Privacy Policy

1. Overview

SafeLab (“we,” “us,” or “our”) operates the FindBids Member Portal at app.findbids.us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. We are committed to handling your data with care and transparency.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, name)
• Subscription and billing information
• Industry preferences and contract interest profiles you configure within the portal
• Usage data related to your interactions with the platform

3. How We Use Your Information

Your information is used solely to:

• Provide, operate, and improve our services
• Deliver personalized procurement contract matches and notifications
• Process payments and manage your subscription
• Respond to support inquiries

4. Third-Party Service Providers

We do not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes. Your data is shared only with the following trusted third-party service providers, strictly as necessary to deliver our services:

• Stripe — payment processing and subscription management. Stripe's privacy policy is available at stripe.com/privacy.
• Google Gemini (Google LLC) — AI-powered contract analysis and matching. Google's privacy policy is available at policies.google.com/privacy.
• Supabase — secure cloud database and authentication infrastructure. Supabase's privacy policy is available at supabase.com/privacy.
• Resend — transactional email delivery. Resend's privacy policy is available at resend.com/legal/privacy-policy.

Each of these providers is contractually required to protect your information and may only use it to perform services on our behalf.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data storage, secure HTTPS connections, and access controls. While no system is entirely infallible, we take every reasonable precaution to safeguard your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, your data will be removed from our systems within a reasonable time, except where retention is required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the address below. We will respond to all requests within a reasonable timeframe.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@cifdn.org.