Terms of Service

1. Acceptance of Terms

By accessing or using the FindBids Member Portal and its related services (“Services”) operated by SafeLab (“we,” “us,” or “our”) at app.findbids.us, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

The Services include subscription-based access to procurement intelligence tools operated by Community Innovations Foundation, including: AI-powered government contract matching, AI-generated procurement newsletters, contract discovery and tracking, and related member portal features targeted at California government procurement opportunities. The specific features and scope of services available to you depend on your active subscription plan.

3. Subscription Services

Access to the Services is provided on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis at the rate associated with your chosen plan.

• Subscription fees are billed in advance on a monthly or annual cycle, as selected at the time of purchase.
• You may cancel your subscription at any time via your account settings. Upon cancellation, your access will continue until the end of the current billing period. All subscription fees are non-refundable; no refunds or credits will be issued for partial periods or unused time.
• We reserve the right to modify subscription pricing with reasonable advance notice. Continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.

4. Discount Codes and Promotions

We may offer promotional discount codes from time to time. Discount codes must be applied at the time of purchase and cannot be applied retroactively. Each code is subject to its own expiration date, usage limits, and eligibility requirements as specified at the time of issuance. Discount codes have no cash value and are non-transferable. Community Innovations Foundation reserves the right to modify or revoke discount codes at any time.

5. One-Time Setup Fee

Certain services or onboarding scenarios may require a one-time setup fee in addition to the recurring subscription charge. Any applicable setup fee will be clearly communicated to you before it is charged. The setup fee is non-refundable once onboarding work has commenced.

6. Custom Services and Pricing

Beyond the standard subscription plans, Community Innovations Foundation may provide custom software development, integration, consulting, or other professional services. The scope, deliverables, timeline, and cost of any custom engagement will be agreed upon in writing between the client and Community Innovations Foundation prior to work commencing. Different services may incur different costs, and all custom arrangements are governed by the terms set out in the applicable statement of work or service agreement.

7. Service Delivery

For subscription services, access to the Services is provided immediately upon successful payment. For custom or professional services, delivery timelines, milestones, and acceptance criteria will be as mutually agreed between the client and Community Innovations Foundation in writing. We are committed to clear communication throughout any engagement.

8. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable regulations
• Attempt to gain unauthorized access to any part of the Services or their underlying infrastructure
• Reproduce, resell, or redistribute Services content or data without our prior written consent
• Interfere with or disrupt the integrity or performance of the services

9. Intellectual Property

All content, software, and materials available through the Services are the property of Community Innovations Foundation or its licensors and are protected by applicable intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes only.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of any information provided through the Services, including AI-generated contract matches, newsletter content, and analyses. Procurement decisions should be independently verified.

11. Limitation of Liability

To the maximum extent permitted by law, Community Innovations Foundation shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or any services provided hereunder, even if we have been advised of the possibility of such damages.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in California.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the “Last updated” date above and, where appropriate, via email. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

Community Innovations Foundation is a 501(c)(3) nonprofit organization. You can verify our tax-exempt status on the IRS Tax Exempt Organization Search (IRS Publication 78).

For questions about these Terms, please contact us:

• Email: info@community-innovations.org
• Mail: 6230 Irvine Blvd #1022, Irvine, CA 92620